Privacy Policy

Anchored Tides Recovery ("we," "our," or "us") is committed to protecting the privacy of visitors to our website at anchoredtidesrecovery.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. Please read it carefully.

1. Information We Collect

We collect information you provide directly to us through the forms on our Site:

• Contact forms — name, phone number, email address, and any message you choose to include.
• Insurance verification forms — name, phone number, email address, insurance carrier, member ID, and date of birth when you request a benefits verification.

We also collect certain information automatically when you visit the Site, including your IP address, browser type, referring URLs, pages visited, and the date and time of your visit. This is collected through standard web analytics tools (see Section 5).

2. How We Use the Information

We use the information we collect to:

• Respond to your inquiries and connect you with our admissions team.
• Verify your insurance benefits at your request.
• Improve our website and services.
• Comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. HIPAA Notice

The information collected through the forms on this website — name, phone, email, and insurance details — is used solely to facilitate initial contact and insurance verification inquiries. No protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) is collected through this website.

If you become a client of Anchored Tides Recovery, your clinical and health information will be handled in accordance with our Notice of Privacy Practices, which you will receive at the time of enrollment and which governs the use and disclosure of your PHI in a treatment context.

4. How We Share Information

We may share information with trusted service providers who assist us in operating our website and conducting our business — for example, our web hosting provider, CRM software, or email service — provided those parties agree to keep your information confidential and use it only for the purposes we specify.

We may also disclose information when required by law, to protect the rights or safety of our clients or others, or in connection with a business transfer.

5. Analytics and Cookies

Our Site may use standard web analytics services (such as Google Analytics) that use cookies and similar technologies to collect information about how visitors use the Site. This information is aggregated and does not identify individual users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

A cookie is a small data file stored on your browser. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of the Site may not function properly without cookies.

6. Data Retention

We retain information you submit through our forms for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your information at any time by contacting us using the details in Section 9.

7. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

9. Your Choices and Contact

You may contact us at any time to request access to, correction of, or deletion of information we hold about you:

• Email: admissions@anchoredtidesrecovery.com
• Phone: (866) 329-6639
• Mail: Anchored Tides Recovery, 19126 Magnolia St, Ste 101, Huntington Beach, CA 92646

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to its conflict of law provisions.