a month ago
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I can’t even begin to explain how grateful I am for Ashley at Anchored Tides Recovery. When my daughter first entered treatment, I was terrified, exhausted, and honestly unsure if I’d ever get my child back. From the very first call, Ashley showed up with a level of patience, honesty, and genuine care that immediately made me feel like we weren’t just another case file. She treated my daughter like a whole human being, not a problem to be fixed, and she treated me like a parent who’d been carrying way too much alone.
What really stands out about Ashley is how steady she is. She never rushed me, never talked over me, never made me feel embarrassed for not knowing what to do. She broke things down in a way I could understand, and she always followed through—whether it was checking on my daughter after a tough day or reaching out to reassure me when I was spiraling with worry. I don’t think she realizes how much those small acts meant in the moment.
My daughter has said more than once that Anchored Tides is life changing. She felt safe and cared for. That alone is priceless. As a parent, watching your child finally trust someone again… it’s a feeling I don’t have the words for. Anchored Tides created space for her to open up, to feel supported, and to actually want to participate in her own healing. That’s not something you can train someone to do. That’s heart. That’s talent. That’s someone doing the work for the right reasons.
There were days where I called just because I didn’t know what else to do, and Ashley never made me feel like a burden. She gave me updates when appropriate, she helped me understand the treatment process, and she reminded me that setbacks aren’t failures. She even helped me shift how I show up as a parent, which has made a huge difference in how my daughter and I communicate. I can honestly say she didn’t just support my child — she supported our entire family.
Anchored Tides is lucky to have her. Families like mine are lucky to have crossed her path. In a field where burnout is high and compassion can get thin, Ashley somehow shows up every day with warmth, boundaries, and real dedication. I truly believe my daughter’s progress has everything to do with the connection and trust she built with Ashley.
If you’re a parent desperately looking for hope, I can tell you this: Ashley is the kind of case manager who brings it back. She gave my daughter a fighting chance, and she gave me the courage to believe recovery was possible again. I will forever be grateful for her.